01

Clear, Consistent Pricing

• We provide quick price quotes up front.
• No CAD fees or any hidden fees - pay the quoted price plus shipping.
• No additional cost for revisions. The price only changes if the design changes or due to changes in global markets.
• Easily get started by emailing [email protected] with your design notes.

02

Industry-Leading Quality Governed by Experience

• Tap into over 25 years of professional experience.
• Star Gems understands your needs as a retailer and works with you to ease as many pain points as possible.
• We make quality pieces by combining the latest design technology with our dedication to artistry and fine craftsmanship.
• Consistent quality which will stand the test of time.
• We back all our products with warranty from defects of manufacturing.
• We have many, many years of jewelry experience on our staff. We will guide you through the custom process, while making sure no mistakes are made on our end, ensuring your piece will be correct and delivered as soon as possible.
• Our CAD team has lots of experience. Your design will be made with structural integrity so it will last.

03

Scheduled and Streamlined Delivery

• Track delivery dates online.
• We do not miss promised dates - especially Christmas!
• With highly accurate delivery estimates, we CAN hit a specific deadline as needed.
• Rush deliveries available.

04

How We Connect with You

• Use your Star Gems account to
  • See details on your orders.
  • Mark favorites.
  • Browse over 20,000 CADs and hand sketches.
  • Easy-to-use, organized platform.
  • Edit your designs with our picture editor.
  • And more!
• Click here for a comprehensive custom design manual which can help your staff sell custom designs and can help your customers come to a decision.
  • Star Gems sets the standard of consistent, quick, and clear communication.
    • Most communication is done via email so it is easily traceable
    • We are also available via phone for assistance
    • We update you every step along the way
  • You can delegate employees to process custom orders for you.
    • Our process is very straightforward so even new employees can quickly begin processing custom orders
    • We are always available to discuss, walk through, and help along the way
• You can always contact us by phone at 770-394-6727 or email at [email protected].

05

Manufacturing and Design Abilities

• All work is done in one place - we are full-service, direct manufacturers and do not outsource.
• We cast in all precious metals.
  • All gold colors, including green
  • We offer plating.
  • We offer a nickel-free white gold alloy.
• We can supply almost any stone.
  • We can supply diamonds and color stones in many different qualities - including lab created and synthetic
  • We can even match an existing stone.
• We can incorporate your or your customer’s supplied stones and gold.
• We can identify, cut, recut, polish, etc. supplied stones.
  • Find out exactly what color stone your customer brought in.
  • We will let you know if your diamond-like stones are natural diamonds, lab grown diamonds, CZs, or moissanites
• We can manufacture in quantity.
• We have a 3D scanner in our Atlanta office which allows us to accurately match almost any sample piece.
  • Match rings to bands
  • Replace missing earrings
  • Restore vintage classics
  • Ensure the best fit possible on all of your stones
  • And more!
• You may have a design, but we can custom-make the design to fit your customer’s lifestyle needs.
• Receive high-quality engravings in less time with our laser engraving machine.
• Stop wasting time measuring melee - we can quickly get exact measurements for you
• We offer resin samples of all designs to help your selling:
  • Let your customers try on a wax with all the stones in place so they can see how a piece will wear!
• We can supply interactive 3D renders of all your designs which you can pan, tilt, and zoom in a 360-degree field of view.
  • The perfect selling tool for customers who can’t envision the CAD
• If your customer isn’t sure about their design, we can do professional hand sketches to show what the piece will look like. We can even create a design based on elements and themes that your customer likes.
• Quickly prototype ideas and designs with watercolor sketches from our award-winning, in-house artists
  • A great way to create design options when you have stones or a customer brings in stones, but no one knows what they want!
  • Another great selling tool for customers who can’t envision the CAD.
• We can put your maker's mark inside the shank.
  • Create a private label for your store
  • Become recognizable!
  • Stand behind our quality like we do.

06

Additional tools to assist you!

• State-of-the-Art AI Tools
  • GemArt AI Jewelry Image Generator: Powered by advanced artificial intelligence, GemArt transforms your ideas into stunning, photorealistic jewelry images. Describe your vision, and watch as GemArt brings it to life with intricate details and high-quality visuals.
  • Text-to-Image Synthesis: Easily create lifelike images by simply describing your design in text.
• Extensive Design Resources
  • CAD and Sketch Galleries: Access over 20,000 CAD designs and hand sketches to find inspiration and refine your concepts.
  • Image Editor: Our intuitive editor allows you to modify and perfect your designs, ensuring every detail meets your expectations.

Combine our tools to quickly mock and edit images when needed!