(ATLANTA) – TextMeChat, a software tool from Star Gems which helps manage business interactions such as Google reviews, messaging, and collecting payments via SellByText, will now be able to integrate with The Edge point of sale software.

TextMeChat has hundreds of jewelry retailer users. It continually adds features to help these retailers.

“We are always pushing the envelope,” says founder Anish Desai. “We added functionality to support stores with multiple locations and have seen SellByText continue to flourish.” SellByText is TextMeChat’s innovative feature which has generated millions of dollars in additional revenue for retailers, says Desai.

TextMeChat’s integration with The Edge is done through the electronic data transfer (EDT) feature in The Edge. EDT allows TextMeChat to read The Edge data output and utilize the data for automations in TextMeChat. Once the EDT feature is purchased directly through The Edge, it will be able to communicate with TextMeChat. This communication will allow users to introduce clienteling features with automations such as repair completion text messages, review requests, birthday and anniversary texts, product notifications based on client wishlists, and much more. TextMeChat is not increasing its prices with these additions.

Clienteling is important because it grows a store’s relationship with customers on an individual basis. It helps salespeople perform better with their existing customer base. The deeper relationships formed with customers will increase the chance for those customers to give reviews and recommend the retailer to others. These features were developed through retailer feedback along with TextMeChat’s internal push for innovation.